List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish need for activities. | 1.1.Identify need for interpretive activities, based on customer, organisation and community needs. 1.2.Establish educational, interpretive and commercial objectives in consultation with appropriate colleagues. |
2. Create activities. | 2.1.Identify and evaluate a range of potential information and resources, including other specialists as required. 2.2.Develop interpretive framework for activities. 2.3.Generate and select ideas for potential messages, themes and storylines. 2.4.Identify relationships between themes, storylines and the site. 2.5.Incorporate interpretive media that matches the site. 2.6.Conduct a risk assessment and incorporate controls into activity development. 2.7.Evaluate and integrate legal, ethical and sustainability considerations. 2.8.Develop resources to support activities. 2.9.Develop activity within budget to meet agreed objectives. |
3. Evaluate activities. | 3.1.Obtain formal and informal feedback from customers and colleagues during piloting or conduct of activities. 3.2.Modify activities according to feedback received. 3.3.Establish and implement ongoing review mechanisms to ensure continuous improvement of activities in line with its objectives. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
plan and develop one single interpretive activity and one series comprising at least three interpretive activities combined into an overall program, for at least two of the following:
attractions
guided activities or walks
sporting activities
theme parks
virtual activities
plan and develop the above interpretive activities using at least two of the following themes:
cultural
heritage
historical
nature
ensure above interpretive activities include key messages that reflect subject matter knowledge and meet the needs of different customer groups and commercial and operational constraints
identify review mechanisms for above interpretive activities.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
subject matter around which activities are developed
influential principles and theories of interpretation
physical and digital interpretive media
resource considerations for the development of interpretive activities:
apps and other digital content
costumes
guest speakers
handouts
information and communications technology
natural resources
props
professional organisations
special interest organisations
specialists:
actors and performers
creative designers
cultural advisers
designers
environmental educators
heritage specialists
historians
interpretation consultants
marketers
subject matter experts
technical experts
practical processes that support activity development:
budgeting
evaluation
needs analysis
resource development
scheduling
creative communication techniques for interpretive activities:
games
illustrated talks
role-playing
sensory awareness exercises
storytelling
use of apps, podcasts, near response codes, quick response codes
safety requirements specific to activities
risk assessment processes:
determining overall risk level
determining exposure to the risk
estimating probability of negative impacts
identifying consequences that could result from the identified risk
legal, ethical and sustainability considerations for activity development:
cultural appropriateness
duty of care
minimal impact
minimising waste and conserving resources.
Skills must be demonstrated in an operational tourism environment. This can be:
an industry workplace
a simulated industry environment set up for the purposes of assessment.
Assessment must ensure access to:
a real or simulated environment for which interpretive activities can be planned and developed
information sources on subject matter of interpretive activities, resources and other specialists
current technology for use in activity development
customers sufficient in number to reflect different customer, organisational or community needs and locations for interpretive activities; these can be:
customers in an industry workplace who are assisted by the individual during the assessment process; or
individuals who participate in role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors; and:
have worked in industry for at least three years where they have applied the skills and knowledge of this unit of competency.